Your Privacy Matters
We are committed to protecting your personal information and being transparent about how we collect, use, and share your data.
Last updated: September 10, 2025
Introduction
Riro Inc. ("Riro", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our borderless banking platform and related services.
Information We Collect
Personal Information
- Name, email address, phone number, and date of birth
- Government-issued identification documents
- Address and proof of residence
- Financial information for account verification
- Employment and income information
Technical Information
- Device information and IP address
- Browser type and version
- Operating system information
- Usage patterns and preferences
- Cookies and similar tracking technologies
Financial Information
- Account balances and transaction history
- Payment method information
- Credit and debit card details (encrypted)
- Bank account information for transfers
How We Use Your Information
Service Provision
- Create and manage your Riro account
- Process transactions and payments
- Provide customer support
- Verify your identity for compliance purposes
Legal and Regulatory Compliance
- Comply with anti-money laundering (AML) regulations
- Meet know-your-customer (KYC) requirements
- Report suspicious activities to authorities
- Maintain transaction records as required by law
Improvement and Analytics
- Improve our services and user experience
- Develop new features and products
- Conduct research and analytics
- Prevent fraud and enhance security
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our platform
- Legal Requirements: When required by law, court order, or regulatory authority
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent for specific sharing
- Protection: To protect our rights, property, or safety, or that of our users
Data Security
We implement industry-standard security measures to protect your personal information:
- End-to-end encryption for all data transmission
- Secure data storage with encryption at rest
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Employee training on data protection best practices
- Incident response procedures for security breaches
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Restriction: Request restriction of processing
- Objection: Object to certain types of processing
To exercise these rights, please contact us at austine@riromonie.com.
International Data Transfers
As a global banking platform, we may transfer your personal information to countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: austine@riromonie.com
Address: Riro Inc., 8 The Green, Ste A, in the City of Dover County, Delaware, USA.
Phone: +234 813 457 9812